Ax Support: An Overview
Microsoft is dedicated to making business systems quicker to implement, more reliable to operate, and easier to use. The cost of ownership of Microsoft Dynamics systems is predictable and more affordable than ever. Here at Ardent we aim to provide those services that you need to ensure you feel ownership over your business systems and sufficiently knowledgeable to get the most out of them.
Ardent consultants, specialists in their chosen discipline, provide tailored ax training and support, focusing on the system as implemented for you, across all aspects of the system from administrator level to user level - knowledgeable users are key to business improvement.
Good service is at the heart of what we do and with regular dialogue and site visits by your dedicated account manager we aim to ensure we support you, whether you need resource in troubleshooting or support to fix a business-critical issue.
However and whenever you access Ardent support, we aim to always provide a support service that is professional, knowledgeable and responsive. You can access the secure Ardent Ax Support Portal, available 24 hours a day, 7 days a week to log and track support queries, you’ll find the process pain-free and comprehensive. We encourage our clients to provide us with regular feedback through our client ticketing survey, to ensure you consistently receive a high level of service, support and satisfaction.