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  • Microsoft Dynamics CRM
    Microsoft Dynamics CRM is a fully integrated customer relationship management system, which gives you the capability to easily create and maintain a clear view of customers, from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes-along with Microsoft Office Outlook integration-Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

  • Product Overview
    Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.

    Marketing and Campaign Management
    Microsoft Dynamics CRM helps Marketers segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model.

    Sales Force Capability
    Microsoft Dynamics CRM helps sales people manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications and automate stages in the sales process - helping ensure a shorter cycle, higher close rates, and improved customer retention.

    Customer Service Capability
    Microsoft Dynamics CRM helps your business increase its capacity to handle requests without increasing employee count. Microsoft Dynamics CRM helps your customer service representatives provide customers with the consistent, efficient service that ensures satisfaction.

  • Key Features:
    • Dynamics CRM 4.0 is built on the .NET platform allowing you to call upon a deep pool of existing developer talent
    • Work in multi-language and multi-currencies whether you are in a single location or across the globe
    • Flexible deployment to meet the needs of your business whether on premise or via a hosted model

    Business Benefits:
    • Rich CRM capabilities within a native Microsoft Office experience
    • Fast to deploy, simple to customise and easy to manage
    • Use as an extension of Microsoft Office Outlook so users can work in an environment they already understand