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  • Microsoft Dynamics AX - CRM
    A fast, flexible customer relationship management solution
  • Building profitable, sustainable customer relationships demands reviewing both your external interactions and internal processes. You need to better understand customers' needs, enhance customer service, optimise sales efficiency and sharpen your marketing programmes.

    Microsoft Dynamics AX CRM is a fully integrated customer relationship management system that lets you maintain a clear view of your customers and prospects from the first contact through purchase and post-sales. It helps you to maintain constant dialogue with your customers.

    As your employees in different departments and locations share information effortlessly, there's improved pipeline management, cost control and co-ordination of sales force activities

    • Get more out of all your business relationships, by collating customer and campaign data and sharing it with your sales force - with Sales & Marketing
    • Simplify your marketing strategy management and target specific audiences - with Marketing Automation.
    • Give your sales people the information to evaluate their activities and spot new opportunities, even on the road - with Sales Force Automation.
    • Increase sales and reduce costs by defining sales targets and managing and monitoring sales activities - with Sales Management.
    • Run a professional, efficient telemarketing operation, with quick quote generation, prompts and reminders - with Telemarketing.
    • Increase sales force efficiency by providing secure, anytime-anywhere access to customer and company information - with Sales Representative.
    • Launch an on-line presence for sales of services and products in minutes - with Customer Role.
    • Design online surveys and analyse the answers to drive continuous improvement.